If you can't find the answers you are looking for, just send us a message using the chat at the bottom of the page.
I Received This Red Error Box?
This box is the website logging you out for general security and timeout reasons. All you need to do is click the blue ‘here’ in the first line to log back in.
Do I Need a Shopify Account to Use Dropship Spy?
No, you can use Dropship Spy for any eCommerce platform. All our information is digital and usable as you wish. That said, we do integrate well with Shopify as we have our own Chrome extension
What are Requests and how do I submit them?
Dropship Spy offers niche specific requests available on the Pro plan! This allows you to request Promising Products, Target Audiences and Instagram Influencers specific to your niche. The ‘Requests’ section is located on the left-hand side menu.
How do I import to Shopify?
Importing Winning Products into your store is easier than ever with the new Dropship Spy Chrome Extension! Download it here > goo.gl/xHEZJE
Once installed, this will produce an ‘Add to Oberlo’ button with every AliExpress supplier we provide. Make sure you’re logged in to Oberlo and have their extension installed too. From your Oberlo import list, you can edit the title and description and push to your Shopify store!
How do I add the reviews to my store?
If you are using Shopify, you must install the Shopify reviews app (built by Shopify). Then click the settings and then import. This will allow you to upload the reviews file.
In order to make sure that the reviews match up to your product, the first column in the file must be the same as the products url.
For Example: if your product name is “doggy hair brush” and the url is www.yourstorename.com/products/doggy-hair-brush . Then the first column in the reviews file must be doggy-hair-brush.
How do I cancel my subscription?
You can cancel your subscription by going to the Members Area, then Account and then Subscription. Once here you will be able to click Cancel on any active subscriptions.
You can also pause your membership and restart it at a later date if you wish.
How Many New Products Do You Add Per Day?
We release up to 5 products a day! These consist of 2 Winning Products and 3 Promising Products.
How Are You Better Than Other Companies Doing This Sort Of Thing?
We are all about value here, and we are constantly thinking of new ways to provide more.
Here is a list of a few things that make us different from the rest –
Downloadable Advert Videos For Our Customers To Use
Downloadable Amazon & AliExpress Reviews To Upload To Your Store
Realistic Profit and Pricing Strategies
Descriptions To Copy & Paste
Evidence Of Product Post Engagement & Popularity
3 Supplier Recommendations
Hugely In-Depth Audience Analysis
Instagram Influencer Research and Database Tools
How Do You Find The Best Products?
We extract Facebook’s hottest selling products. We make sure that all products we put on our store have high engagement(likes, comments & shares). To validate these products we use other tools to see if the product is selling on sites like Aliexpress, Amazon US, Amazon UK & eBay. Only then do we add the product to our site.
Can I Get A Refund If I Decide To Cancel?
Once you have subscribed to our digital services you won’t be eligible for a refund. This is because you have had access to our digital content.
Your subscription is billed at the interval for which you subscribed. Each interval is paid in full at the beginning of the interval and is non-refundable.
You can, however, pause your membership and then restart it at another time or cancel it all together at any time.
Can I Cancel Whenever I Like?
Yes, you can cancel whenever you like or pause your account to pick up at a later date. You’ll always be able to view content if you’ve paid for it, even after you cancel. Just head over to the ‘Manage Subscriptions’ section once in www.dropship-spy.com/home
Are You A Niche Finding Service?
With our Pro Plan, we cater to every niche! You have the ability to request Products, Facebook Targeting and Instagram influencers for whatever niche you are in.
Can I Use Descriptions, Advert Templates & Videos On My Store?
Everything that we provide on our site is FREE for you to use in your store and for your advertising.
How Do I Use You Facebook Targeting Suggestions?
Each product comes with a range of lists(FB pages) which you can target. We suggest that you add up to 3 different lists narrowed done each time. Watch out for a training video on this coming soon.
How Do I Download The Video Adverts To Use On Facebook?
Once you log into our site you’ll find the Hot Selling Products page.
Click on the product that you want to view and then go to the “downloads” section on the bottom left of our product pages.
There you will find a link to open and then download.
Can I Use The Videos That Are Included?
Under the “Links & Downloads” section, the bottom link will have a FREE video made by us. They are fine to use. The youtube videos that we include are not made by us and you could risk losing your FB ad account if the creators found out you are using them. But essential it’s your decision to use them or not.
I Have A Niche Store, Are Your Services Good For Me?
At Dropship Spy, we try and cater for everyone. Winning Products are added at random as we try and get these out to you as soon as possible while they’re still hot. However, on our Pro Plan members can now request Promising Products specific to their niche, along with Facebook Targeting and Instagram Influencers!
How Can I Use The Suppliers?
For every product that we upload to our site, we’ll also include 3 (sometimes 2) suppliers from Aliexpress. We find the best suppliers for each product based on rating, products sold, product reviews & price.
How Do I Put The Products On My Site?
If you are using Shopify and will need to install the Oberlo or Dropified apps and their chrome extensions. Once you have done this you will be able to follow the link to your chosen supplier and import the product to your store by clicking the extension and import. We will soon have FREE training videos on this.
If you are using eBay you can just copy and paste all the information over to your listing.
I’m Interested In Your Service, How Do I Get Started?
If you are new to drop shipping you will need to make sure that you understand how it works.
- We suggest using FREE resources like YouTube to get you started.
- You’ll need to know:
- What drop shipping is
- Drop shipping on eBay, or
- Drop shipping on Shopify/Woo Commerce
- Drop shipping using Aliexpress
- Facebook Marketing
- Facebook Pixel’s (tracks sales on your ecom store)
- Dropship Spy Membership, take a look around!
Once you are familiar with these concepts you’ll be ready to take the next step and give it a go for yourself. Only now will our services be beneficial for you as we provide everything you need inc products descriptions, images, proven results, text adverts, videos adverts and detailed targeting for Facebook.