Straight answers, including the awkward ones.

Dropship Spy is an AI Product Testing OS. You paste in a product you're considering, it researches whether that product is worth testing, and then it builds the two assets a test needs: an AI video ad and a landing page. Three steps, one credit balance — research, Ad Studio, Funnel Builder.

No. Every plan is paid from day one, starting at $29/month for 25 credits. We took the free credit away on purpose: it paid for people to run one search on a demo product and disappear, and the cost of that came out of making the product better for the people who actually launch.

Pick a plan and your credits land the moment the payment clears — there's no waiting list and no onboarding call. Then paste a product idea and run your first research. If you want to try something free first, the profit margin calculator and Shopify product spy in our free tools need no signup at all.

No. Research only needs a product idea, and the Funnel Builder outputs a plain HTML file you can host anywhere — Shopify, Vercel, Netlify or any static host. A store helps when you're ready to sell, but nothing in the workflow requires one.

Everything. A full product research is 1 credit, an AI video ad is 1–8 credits depending on the engine and length, and a complete downloadable landing page is 2 credits. One balance, spent however you launch.

Starter is $29/month for 25 credits ($1.16 a credit), Standard is $59/month for 65 credits ($0.91 a credit), and Pro is $129/month for 170 credits ($0.76 a credit). Every plan runs the same engine and the same tools — the only differences are volume and price per credit. Billing is in USD and you can cancel any time.

Never. Unused credits roll over and stay in your account — there's no use-it-or-lose-it deadline. Plans bill monthly and you can cancel whenever you like; credits you've already paid for stay yours.

We don't refund a billing period whose credits have been partially or fully used. If you were charged in error, or the service was unusable because of a fault on our side, email hello@dropship-spy.com within 14 days and we'll investigate. Statutory consumer-rights refunds are unaffected. Failed video renders are a separate case — those credits come back automatically.

Your account page has a Manage billing button that opens the Stripe customer portal, where you can update your card, see invoices, switch plan or cancel. Cancelling stops future charges and you keep the credits you've already paid for. You can also email hello@dropship-spy.com and we'll do it for you.

Yes, two ways. Your account page has a Product email toggle you can switch off at any time, and every lifecycle email carries a one-click unsubscribe link that works straight from your inbox without signing in. Transactional mail — receipts, password resets and account notices — always sends regardless, because you need it.

A product-specific mix of current demand, sourcing, pricing, competition, buyer-intent and risk signals. The mix adapts to the product, and your completed research includes a private evidence trail showing the coverage behind its verdict.

It's the private record of source receipts behind a research run, attached to that run in your account. Instead of a score you have to take on faith, you can see the coverage the verdict was built on. It's yours and it isn't published anywhere.

Yes. A run comes back as Worth Testing, Caution or Skip, and Skip is a real outcome rather than a formality — a tool that only ever finds winners isn't researching anything. Worth saying plainly: the verdict is generated by an LLM against live third-party data and it can be wrong. It's evidence for your decision, not a guarantee.

Yes. The margin reality check puts source cost, shipping and a realistic 15–20% ad spend against your retail price, so a product that looks strong on demand still has to survive the arithmetic. You can run the same sums yourself for free with our profit margin calculator.

Every research includes 5 follow-up questions. After that, each follow-up costs 1 credit. Use them to ask for a faster supplier, a different ad angle or a UK price comparison — a follow-up runs the full research engine, which is why they're metered past the fifth.

Paste a product link and Ad Studio pulls the details into a brief for you. Pick a look from a grid of playable sample clips and render — AI writes the shot script and the engine produces the video. Engine, format, duration and the script itself sit behind one Customise step if you'd rather set them yourself. You download an MP4 sized for TikTok, Reels or YouTube, and failed renders are automatically refunded.

Six, priced by what they cost to run: Wan 2.5 and Hailuo 02 at 1–2 credits for 5–10 seconds, Kling 2.5 Turbo and Seedance Pro at 2–4 credits for 1080p, and Veo 3.1 Fast and Veo 3.1 at 2–8 credits for 4–8 seconds with native audio. A sensible engine is picked for the look you choose, and you can override it — along with format and duration — under Customise on any render.

Yes. Upload a real product photo and the ad is built around it rather than around a lookalike the model invented. That matters when the thing you're selling has to be recognisable in the creative.

The credits are refunded automatically — you don't need to ask, and you don't pay for a video you never received. If a render failed and the credit didn't come back, email hello@dropship-spy.com and we'll fix it.

Yes — that's the point. The Funnel Builder outputs a single self-contained HTML file with your copy, offer, FAQ and your generated video embedded. Download it and host it on your Shopify store, Vercel, Netlify, or any web host. No Dropship Spy branding, no lock-in.

One HTML file, for 2 credits. AI designs a conversion-focused page around the researched product — copy, offer, FAQ — and embeds the ad you generated. There's no page builder to learn and nothing hosted on our side that could disappear later.

Yes. Dropship Spy runs a hosted MCP server at https://dropship-spy.com/mcp. Add it as a custom connector in Claude, run one command in Claude Code, or add it as an HTTP server in Cursor, then approve the connection in your browser. It's OAuth — the agent gets a scoped token, never your password, and there are no API keys to copy.

They spend the same credits you do — 1 per research, with the usual five follow-ups included — and when you run out the agent is told to have you top up. They can't touch billing or change your account: the tools available to an agent are research, follow-ups, and reading your research history and balance. You can revoke any agent from your account page under Connected agents, and the token stops working immediately.